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Eastern Workforce Development Area (1Q 2017)
All Industry
Estimated employment2,400
Mean wage$15.87
Entry wage$10.87
10th percentile wage$10.24
50th percentile wage$13.75
90th percentile wage$26.04
Top Employing Industries
 IndustryEmployment / Percent
Trade, Transportation and Utilities86035.8%
Professional and Business Services41017.0%
Financial Activities2209.3%
Education and Health Services1305.3%
Top Paying Industries
 IndustryEmployment / Median Wage
Information3019.82
Manufacturing9019.15
Financial Activities22017.40
Trade, Transportation and Utilities86014.00
Customer Service Representatives (43-4051)
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Exclude individuals whose duties are primarily sales or repair.
Median Wage History
YearThis
Occupation
Compared to
Occupational Group
Difference
Current$13.75 $18.83  -$5.08
2016$13.21+4.1%$18.10 +4.1%-$4.88
2015$12.89+2.5%$17.65 +2.5%-$4.76
2014$12.63+2.0%$17.30 +2.0%-$4.66
2013$12.38+2.0%$16.96 +2.0%-$4.57
2012$12.17+1.7%$16.67 +1.7%-$4.49
2011$11.95+1.8%$16.37 +1.8%-$4.41
2010$11.76+1.6%$16.11 +1.6%-$4.34
2009$11.54+1.9%$15.80 +1.9%-$4.26
2008$11.23+2.8%$15.37 +2.8%-$4.14
YearThis
Occupation
Compared to
All Occupations
Difference
Current$13.75 $21.67  -$7.92
2016$13.21+4.1%$20.98 +3.3%-$7.76
2015$12.89+2.5%$20.54 +2.1%-$7.65
2014$12.63+2.0%$20.10 +2.2%-$7.46
2013$12.38+2.0%$19.69 +2.1%-$7.31
2012$12.17+1.7%$19.36 +1.7%-$7.18
2011$11.95+1.8%$19.05 +1.6%-$7.10
2010$11.76+1.6%$18.73 +1.7%-$6.96
2009$11.54+1.9%$18.48 +1.4%-$6.93
2008$11.23+2.8%$18.00 +2.6%-$6.77
Note: The mid-wage is the median wage. The average wage is the mean wage. The entry-level wage is equal to the average of the lower third of reported wages for the occupation. The wage range consists of the 10th and 90th percentiles; 80% of workers earn between this wage range, 10% earn less while 10% earn more.
Reference Date: 1st Quarter 2017
Top Areas For This Occupation
Best Pay
Median Wage / Employment
Southwest$19.677,140
North Central$19.2612,450
South Central$19.226,050
Northwest$19.173,240
Eastern$13.752,400
Highest Employment
Median Wage / Employment
North Central$19.2612,450
Southwest$19.677,140
South Central$19.226,050
Northwest$19.173,240
Eastern$13.752,400
Wages in other areas
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